Shipping policy

Thank you for shopping with Poloman Apple Home. Please review the shipping information below before placing your order.

Where we ship

Available delivery destinations are shown at checkout. If a shipping option is not available for your address, please contact us before placing your order.

Processing and delivery

We prepare orders for shipment after payment is confirmed. Our usual processing time is [insert processing time] business days, excluding weekends and public holidays. Estimated delivery times depend on your destination and the shipping option selected at checkout: [insert delivery estimates by region or shipping method]. These are estimates, not guaranteed arrival dates. We will contact you if we become aware of a significant delay with your order.

Shipping costs

Applicable shipping charges are displayed at checkout before you complete your purchase. Any free-shipping offer or minimum order value will be shown there when available.

Address details

Please check that your delivery address and contact details are correct before placing your order. If you notice an error, contact us as soon as possible. We may not be able to change an address after an order has been dispatched. Additional shipping charges may apply if an order is returned because the delivery details supplied were incorrect or incomplete.

Tracking and delivery issues

If tracking is available for your shipping method, we will share the tracking details when your order is dispatched. If your package is delayed, lost, or arrives damaged, contact us at [insert customer support email] with your order number so we can investigate and help resolve the issue.

International orders

For orders shipped across borders, any customs duties, import taxes, or handling fees not included at checkout may be charged by the destination country. Please check applicable charges before ordering. Do not include this section if you do not ship internationally.

This policy does not affect any rights you have under applicable law.